Our Tough Gear Warranty
In the unlikely event of defects in the products materials or manufacturing, all Elite Force Gear purchased products have a three year limited replacement warranty. Please contact our customer service department at [email protected]. with any questions you may have about warranties. This warranty does not cover normal wear and tear of the Elite Force Gear sandbag. Refunds or exchanges on returned items will be determined after being inspected by our customer service team.
Voiding the warranty will occur immediately if the Elite Force Gear equipment is used in any of the ways mentioned below. If there are any questions on the use of your Elite Force Gear purchase, contact our customer service department with any questions prior to using.
- Filling the filler inserts with wet sand or abrasive substances
- Dragging the Elite Force Gear equipment on concrete or sharp surfaces
- Overfilling the sandbag or filler inserts
- Slamming/ Throwing the Elite Fore Gear Sandbag
- Washing your sandbag in a washing machine or having it dry cleaned
- Chewed by animal
- Pouring sand directly into the Elite Force Gear sandbag
- Knife slashes
- Damage from Fire Arms (yup, it happens)
- Any other misuse of the product
We back everything we sell with a 30-day, 100% money-back, satisfaction guarantee. If you are unhappy with your Elite Force Gear Training product, send it back for a refund or exchange. It’s that easy. To return or exchange your Elite Force Gear Training product, please send our Customer Service department an email at [email protected] with your concerns with the product. They will give directions for sending the product back to us. Returns will not be processed without prior authorization from our customer service department. Shipping costs* will not be refunded as this service has been used and return shipping costs are the responsibility of the customer.
All sales are final on apparel.
*All shipping costs associated with a return or exchange are the customer’s responsibility and will not be refunded .